Terms of Service
1. Introduction
Welcome to Australian Sky. These Terms of Service ("Terms") govern your use of our website located at australiansky.com.au (the "Site") and all services provided by Australian Sky. By accessing our Site or using our services, you agree to be bound by these Terms and our Privacy Policy.
Please read these Terms carefully. If you do not agree to these Terms, please do not use our Site or services. Australian Sky reserves the right to modify these Terms at any time. We will always post the most current version on our Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
2. Service Description
Australian Sky provides astronomical tours, stargazing experiences, and educational programs related to astronomy in Australia. Our services include but are not limited to guided night sky tours, astrophotography workshops, telescope rentals, and educational programs about the Southern Hemisphere's night sky.
The specific details, availability, and prices of our services are described on our Site. We reserve the right to modify, suspend or discontinue any aspect of our services at any time.
3. Booking and Cancellation Policy
3.1 Booking
All bookings must be made through our Site, via phone, or by email. A booking is only confirmed after we have received full payment or the required deposit and have sent you a confirmation email.
3.2 Cancellation by Customers
Cancellations made more than 14 days before the scheduled tour date are eligible for a full refund minus a 10% administrative fee. Cancellations made between 7-14 days before the scheduled tour date are eligible for a 50% refund. Cancellations made less than 7 days before the scheduled tour date are not eligible for a refund.
In case of emergency or exceptional circumstances, we may, at our discretion, offer you the option to reschedule or provide a credit toward a future booking.
3.3 Cancellation by Australian Sky
Australian Sky reserves the right to cancel or reschedule tours due to unsafe weather conditions, insufficient bookings, or any other circumstances that would make the tour non-viable. In such cases, we will offer you the option to reschedule or receive a full refund.
Australian Sky is not responsible for any incidental expenses that you may have incurred as a result of your booking such as travel insurance, visas, vaccinations, non-refundable flights or accommodation, or loss of enjoyment, etc.
4. Health and Safety
By participating in our tours, you acknowledge that outdoor activities at night carry inherent risks. You agree to follow all safety instructions provided by our guides and to take responsibility for your own safety and well-being during the tour.
You must inform us at the time of booking of any medical conditions, disabilities, or other information that may affect your ability to safely participate in the tour. Australian Sky reserves the right to refuse service to anyone we believe may pose a safety risk to themselves or others.
We recommend that you wear appropriate clothing and footwear for the conditions, bring any necessary medications, and stay hydrated throughout the tour.
5. Intellectual Property
All content on this Site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Australian Sky or its content suppliers and is protected by Australian and international copyright laws.
The compilation of all content on this Site is the exclusive property of Australian Sky and is protected by Australian and international copyright laws. All software used on this Site is the property of Australian Sky or its software suppliers and is protected by Australian and international copyright laws.
You may not use, reproduce, distribute, modify, or create derivative works from any content from our Site without our express written permission.
6. User Content
If you post, upload, input, provide or submit your personal data to us, including but not limited to your name, email address, IP address, photography, feedback, suggestions, and comments ("User Content"), you grant Australian Sky and all its related companies a non-exclusive, royalty-free, perpetual, and irrevocable worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
You represent and warrant that you own or otherwise control all of the rights to the User Content that you post; that the User Content is accurate; and that use of the User Content you supply does not violate these Terms and will not cause injury to any person or entity.
7. Limitation of Liability
To the maximum extent permitted by law, Australian Sky excludes all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity) whether direct or indirect and however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this Site or our services.
Australian Sky is not liable for any damages or losses resulting from your failure to comply with these Terms or from any unauthorized access to or use of our servers or any and all personal information stored therein.
8. Indemnity
You agree to indemnify, defend and hold harmless Australian Sky, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of the Site or services, including any breach by you of these Terms or applicable laws.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
10. Contact Information
If you have any questions about these Terms, please contact us:
Australian Sky
42 Smith Street, Collingwood, VIC 3066
Phone: +61 418 350 692
Email: [email protected]
11. Last Updated
These Terms were last updated on November 10, 2025.