Privacy Policy

Introduction

Welcome to Australian Sky's Privacy Policy. At Australian Sky, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our astronomy tours, or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us or our products, participate in activities on our website, or otherwise contact us.

The personal information we collect may include:

  • Name, email address, and contact details
  • Billing information and payment details
  • Preferences and interests related to our astronomy services
  • Information shared when participating in surveys or promotions
  • Information provided when leaving reviews or testimonials

Additionally, our website automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you directly or through our partners
  • Process your transactions and manage your account
  • Send you emails and updates about our services
  • Find and prevent fraud

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Functional cookies: Remember your preferences and settings
  • Performance cookies: Collect information about how you use our website
  • Marketing cookies: Track your browsing habits to deliver targeted advertising

Sharing Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, legal proceedings, or court orders.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request that we correct any inaccurate personal information
  • The right to request that we delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time where we relied on your consent to process your information

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Australian Sky
42 Smith Street, Collingwood, VIC 3066
Phone: +61 418 350 692
Email: [email protected]

Last Updated: March 15, 2025